Thank you for your interest in HyveDesk. The protection of your personal data is important to us. In this privacy policy, we inform you about the collection, processing and use of your data when you use our app.
In the course of the further development of this app and the implementation of new technologies to improve the service for you, changes to this data protection notice may also become necessary. We therefore recommend that you read this statement regularly.
HyveDesk is an app that allows you to provide and manage workspaces, meeting rooms and other work-related resources for others to book. You can manage content such as photos, descriptions and payment options independently via our back office.
1. Information About Us as the Data Controller
The entity responsible for data processing under applicable data protection laws is:
Ergosign GmbH
Europaallee 20a
66113 Saarbrücken
Germany
Phone: +49 681 9884120
Fax: +49 681 98841210
Email: contact@ergosign.de
Data Protection Officer:
Marco Peters
Nextwork GmbH
Sophienstraße 20
80333 Munich
Email: datenschutz@nextwork.de
2. Data We Process
The app provided is a blueprint for making a booking system available in different companies. Each instance is set up with its own data storage.
a ) Data when using the HyveDesk app:
Depending on the function, the following data may be collected when using the app:
User name, e-mail address and password
Booking data (e.g. booked resources, time periods, payment details)
b) Contact form and customer inquiries:
If you contact us via the contact form or by email, we process the data you provide, such as your name, email address and message, in order to respond to your request.
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3. Purposes of Data Processing
Your data is processed for the following purposes
Enabling the use of the HyveDesk app
Processing inquiries and customer communication
Ensuring the technical security and improvement of our services
4. Permissions
In order to use the app on your device to its full extent, the app must be able to access various functions and data on your device. This requires that you grant certain authorizations (Art. 6 para. 1 a GDPR). The authorization categories are programmed differently by the various manufacturers. Please note, however, that if you object, you may not be able to use all of the app's functions. The app does not require any specific authorizations other than Internet communication via WLAN or mobile communications. Without an active network connection, the app will remain largely inoperable.
5. Push Notifications
The app sends push notifications if they are enabled by the organization using your app instance and if you have activated notifications in the app settings. Notifications are also subject to your device's system settings. You can disable push notifications at any time in your device settings.
6. Legal Basis for Data Processing
Data processing is based on the following legal grounds:
Article 6(1)(b) GDPR: For the performance of a contract or pre-contractual measures.
Article 6(1)(f) GDPR: To protect our legitimate interests, such as improving functionality and security.
7. Sharing Your Data
Your personal data will be passed on to Ergosign GmbH. Ergosign provides the infrastructure of the app and is responsible for its operation and maintenance. Ergosign is based in Germany and is subject to the requirements of the GDPR and the BDSG. In addition, personal data is only passed on if this is necessary and legally permissible or prescribed. This may be the case, for example.
To authorities if there is a legal obligation.
8. Data Retention
We only store the data for as long as is necessary for the stated purposes. Statutory retention periods remain unaffected.
9. Your Rights
You have the right to obtain information about the data processed by us, to request the correction of incorrect data, to request the deletion of your data, provided that there are no legal obligations to retain it. Request the restriction of the processing of your data, object to the processing of your data if this is based on legitimate interests, request data portability if the processing is based on your consent or a contract. To exercise your rights, please contact us using the contact details provided above.
Information: Which data we process about you.
Rectification: To correct incorrect data.
Erasure: of your data (provided there are no legal obligations to the contrary).
Restriction: The processing of your data.
Objection: To processing based on legitimate interests.
Data portability: Your data to another provider.
To exercise your rights, please contact us using the contact details provided above.
10. Data Security
We use technical and organizational measures to protect your data from unauthorized access, loss or manipulation. These measures are reviewed regularly.
11. Third-Party Data in the Back Office
If you, as a HyveDesk customer, use the back office to manage content or payment options, you are responsible for complying with the data protection requirements for your end users. We ensure that data processing is GDPR-compliant.
12. Changes to This Privacy Policy
We reserve the right to amend this policy. The current version can be found on our website.
Status: February 2025