Smart Homes: UX Design for a connected world

KNX Association is a globally recognized standard for house and building system technology. Standardized software tools facilitate central control and smart interactions between all devices, regardless of manufacturer – from lighting to security systems and energy management to the maintenance and remote control of all functions. Solved through separate control functions and energy distribution.

This is our approach in all of our projects. Even though each project comes with different challenges, one thing remains the same: we want to dive in, understand and focus. It’s about understanding the context surrounding a solution design – the user, the customer and the environment. Constant validation throughout the course of the project allows us to learn what works and what is sustainable. This way, we can bring digital services to the next experience level.The challenges of KNX projects are diverse, and require various service skills. We’d like to provide three projects as examples.

From the manufacturer to end users – everyone comes together on the web-based MyKNX platform. The platform is an online shop as well as a training and support center. Based on the CI design, we redesigned the platform’s look & feel with improved usability and also included responsive web design. Training sessions, licenses and more services are now also available on the go.

ETS6 stands for the sixth generation of “Engineering Tool Software”. As an important software building block, ETS6 lets electrical installers and system integrators control smart blinds, heating systems, lights and more to their specifications. In collaborative workshops with users, we developed new ideas as a starting point for new conceptual and visual software design. For example, initiation was made easier through a more customer-friendly licensing process and a new overview page.